UE Process / Article 6. May 2008, HCI Vistas Vol-IV Author: Pushkaraj Mirajkar In most of the product/ service based organizations, technical writers are based offshore. They collaborately work with the product development team and create documents like User Manuals, Setup Guides, Quick-Start Guides, In-built help in software's, Online Documentation, which accompany the final product. Technical writers usually create such documents which contribute to assist the user for any ...

UE Process / Article 5. March 2008, HCI Vistas Vol-IV Authors: Jhumkee Iyengar and Ranjit Gadgil The high tech and world class IT Corporations in the rapidly growing city of Pune, India and its low-tech Government organizations serving the public form a striking contrast. The gap in work cultures between the two makes joint projects a challenge, even though much needed and apparently feasible. In this poster we ...

 UE Process / Article 6.    First Published in Sept. 2006, HCI Vistas Vol-II  Author: Rajesh Gode  Background Recently, I have been a part of a project that followed an Agile software development process (Extreme Programming). It was a new product development project where the product required to be launched within a specific timeframe. The Development team and the Usability Engineering (UE) team were functioning in an Agile way for the first time without any ...

UE Process / Article 1. First Published in May 2006, HCI Vistas Vol-II Author: Dr. Dinesh Katre There is a need to clarify the popular usability heuristic 'recognition rather than recall' proposed by Molich and Neilson (1990) from the perspective of cognitive psychology. Here is the studied response to develop greater conceptual clarity. In my understanding, this heuristic should be paraphrased as it's present form is tending to suggest that ...

 UE Process / Article 10.    First Published in Feb. 2006, HCI Vistas Vol-I  Author: Dr. Dinesh Katre What can be Institutionalized? The process having distinct and repeatable pattern, explicitness, well-defined coordinates in terms of its temporal steps, formulas, clearly defined objectives and users, and the parameters for success measurement; can be considered for institutionalization. Basically, when you institutionalize an activity, your attempt is to achieve quality through well-defined procedures and by following the ...

UE Process / Article 6. First Published in Aug. 2007, HCI Vistas Vol-III Author: Dr. Dinesh Katre Of late there have been several e-mail inquiries from Technical Communicators expressing their interest in Usability Engineering (UE). Most of them ask, how and what can they contribute to UE activity? As I understand, many technical communicators are keenly interested in- - expanding their role - developing UE skills - adding more ...